Accountmanager

About Northwave

Northwave consists of 250 enthusiastic professionals in the areas of ethical hacking, behavioural psychology, security management, reverse engineering, audit, privacy, forensics, monitoring, and others. We apply our expertise to help our clients have a safe digital journey, by securing their business with them through managed services (security office, 24/7 SOC, cybersafe behaviour) and projects (advisory, security testing, resilience).

The role

As Account Manager, your role involves managing relationships with existing customers, maintaining satisfaction levels, identifying new opportunities, and converting cross- and upsell opportunities.

You serve as the sparring partner for a set of clients within a specific sector, acting as the primary commercial point of contact from the moment the client contracts one or more managed services from us. While your colleagues in the new business team handle the acquisition of new customers, your focus lies in understanding our clients' business risks and taking an integral approach to help them become and stay cyber secure.

Your responsibilities include convincingly presenting the Northwave portfolio, proactively identifying sales opportunities,and leveraging your conviction that our solutions genuinely benefit the customer. Staying informed about the ever-evolving cybersecurity market and new threats, you guide your clients on their safe digital journey.

Additionally, you ensure we deliver on our promises by monitoring that we uphold our commitment to transparency.Collaborating with colleagues from other teams, you handle quotations, customer presentations, and contracts. Your attention to detail ensures a seamless transfer to other teams and smooth sales operations.

The Team

Within all teams at Northwave, there is a drive to continuously improve ourselves. The sales team is essential in this,working daily to build our strong reputation and clear proposition. They focus on customers within the Benelux. It is important to us to be a reliable and strategic partner for our customers. You report to our Director Sales and work closely with Inside Sales and the New Business Managers. The sales team consists of 14 colleagues in total.

You enjoy

• Selling complex cybersecurity services
• Fearlessly asking bold questions
• Deepening your knowledge of information security
• Presenting
• Achieving victories
• Collaborating within interdisciplinary teams
• Strengthening customer relationships
• Prioritizing exceptional customer satisfaction consistently

What You Can Expect

• New Macbook, iPhone, and a leased car
• 25 holidays
• Good pension scheme
• Company-wide courses and individual training opportunities to develop yourself further
• More than 250 passionate colleagues to work with and learn from
• Fun Northwave events and parties, see more about our work culture [link to company culture page]

• Several years of working experience in a similar position, preferably within the field of Cybersecurity services
• A relevant HBO/WO education
• Good time management skills
• An independent and structured way of working
• Fluent in both Dutch and English
  

Quote from one of our Account Managers

"Behind our integrated proposition is a clear vision. We provide an 'Intelligent Security Operation' to organizations that choose to outsource their information security. Our customers choose Northwave as a strategic partner, for multi-year partnerships, and for our complex services. In my role as Account Manager, I convey our approach to successful (inter)national companies. It's a joy to reap the benefits of this with over 250 motivated colleagues and a powerful story.

A commercial role at Northwave is hugely varied. For example, you sit at the table with those responsible for risk management, security and IT, from CFO to CISO. Directing the sales process and collaborating with a very diverse group of people including our behavioral experts, psychologists, techies, and business security consultants is never boring. In addition to the variety, Northwave is an organization with a fantastic company culture, which carries over into our sales team. That was the primary reason for me to join Northwave. We are hugely results-driven, but there is a clear long-term focus, which is a relief from the typical Anglo-Saxon sales model I was used to.

Interested?

What is important to you in your next step? We would like to have a conversation with you. Apply directly or contact Bastiaan first.

bastiaan.rolloos@northwave-cybersecurity.com +31 6 45 880 490